by Ana Serrano | Jan 21, 2026 | QA Strategy, QA Trends
For the last two decades, the outsourcing conversation inside most enterprises has centered on one question: how do we get the same work done for less? Offshore delivery grew up around that question, and it delivered against it — lower hourly rates, large talent...
by Ana Serrano | Jan 14, 2026 | QA Strategy, QA Trends
Bringing in a System Integrator (SI) is supposed to make a complex implementation simpler — they know the platform, they’ve done it before, and they bring a delivery playbook the internal team doesn’t have to build from scratch. Used well, they’re an...
by Ana Serrano | Dec 29, 2025 | QA Strategy, QA Trends
Software quality has graduated. In 2026, it isn’t a metric buried in an engineering dashboard — it’s a board-level concern that touches release velocity, regulatory exposure, customer trust, and operational resilience all at once. The question executive...
by Ana Serrano | Dec 29, 2025 | QA Strategy, QA Trends
There was a time when a failed audit meant a corrective-action letter, a remediation plan, and a slightly awkward quarter. That version of audit failure is gone. In regulated enterprises today, an audit finding is an operational event — one that can pause a deployment...
by Ana Serrano | Dec 1, 2025 | Quality Assurance 101
Every executive who’s ever approved a release has had a version of the same experience. The status deck says green. The engineering team says the sprint went well. The QA lead is cautiously optimistic. And nobody in the room can actually show — with evidence, in...
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